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Contact Us

Please Note: English Heritage online shop Customer Services will be closed over the Christmas period from Wednesday 23rd December to Monday 4th January 2021 but you can still place orders over the Christmas Holidays. 

Merry Christmas & a Happy New Year!
The English Heritage Online Shop Team


Coronavirus (COVID-19) Statement:
All warehouse and distribution colleagues are following government guidelines in relation to social distancing and safe working practices. A rigorous cleaning regime is in place. Any delivery drivers or external people are being reminded of these guidelines and we have altered our operating procedures to ensure that social distancing is in place throughout our processes. We have also reduced the numbers of colleagues that are working to a minimum. We continue to monitor the government advice and updates and we will alter our ways of working accordingly. 

How To Contact Us

You can contact the English Heritage Online Shop Team using any of the following methods.

Order Enquiries and General Product Information Only:

Telephone: 01761 452966

Our customer service team is available at the following times:

English Heritage Online Shop
Trident Works
Marsh Lane
BS39 5AZ

Membership Enquiries Only:

If you have an enquiry regarding your English Heritage membership please contact us using the details below:


Telephone: 0370 333 1182 (Calls within the UK are charged at local rate).



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